John Bourke is the Managing Director of Kitchen Connection, one of the largest suppliers of kitchens across Queensland, New South Wales and South Australia.
John has a long and successful history of turning under performing companies into successful and thriving businesses, not just in Australia but overseas as well. In this episode we delve into:
- Honing your skills at a big corporate;
- The difference between strategy and execution;
- Dealing with set backs in your life;
- The importance of and to deliver an outstanding customer experience; and
- Being passionate.
John has an innate skill of reading people. He has applied all of his years of training in a corporate environment to delivering on corporate turn arounds. But John is equally passionate about the customer experience and wanting to ensure his customers receive the best service from start to finish.
This is an emotional episode with John re-tracing and sharing personal struggles with leukaemia and his road to recovery. John’s Executive Story is in deed a remarkable one and I am grateful to him for sharing it with me.